How can I Unsubscribe
You can cancel your subscription at any time before the next renewal date. Once canceled, no further charges will be applied.
Your benefits will remain active until the end of the current paid subscription period, regardless of when you stop the auto-renewal.
To cancel your subscription, go to:
Profile > Membership > Manage Membership
Here, you’ll find all the details of your subscription and the option to cancel.
Automatic Payments
Depending on the membership plan you subscribed to, the fee will be charged periodically, either monthly or annually.
Please note that your membership will renew automatically unless you choose to cancel it before the renewal date.
How to update your payment method
You can update you payment method by going to Profile > Membership > Manage Membership.
Here you can see your credit card information and update the credit card
Problem with the recurrent payment
Make sure there are sufficient funds available on your payment method and that it hasn’t expired or been cancelled.
If the payment fails, your subscription will be temporarily suspended and we will attempt to process the payment again in the following days.
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